Tag Archives: customer service

You catch a lot more flies with honey than you do with vinegar

In life it seems like it is so easy to grab someone by the throat and yell at them when they don’t tell you what you’d like to hear.  Frankly this is the best option in rare scenarios, but sometimes … Continue reading

Posted in Delta, How to Wanderlust, Travel Tips, Travel Tricks | Tagged , , , , , , , , , | Leave a comment

Canceling a Credit Card is like Breaking up with a Girlfriend

Apologies to those local followers who couldn’t attend our last-minute WorldWanderlusting BBQ last night to celebrate good times, discuss our strategies, and dream about our next vacations and how we’re going to get there.  The next time we put one … Continue reading

Posted in Credit Advice, Credit Cards, How to Wanderlust, Starwood Preferred Guest | Tagged , , , , , , , , , | 10 Comments

Use Twitter for Travel Customer Service

Who hasn’t called a “Customer Service” line only to wait for 20 mins on hold?  Finally when the attendant answers the phone, usually their English isn’t perfect and they are hard to understand because of their accent.  You then proceed … Continue reading

Posted in About us, Delta, How to Wanderlust | Tagged , , , , , , , | 5 Comments

United’s Response to My Complaint

As most of you know I had to write a complaint to United Airlines for their crappy service on my recent flight with them.  It was my first time on their airline and they left a bad taste in my … Continue reading

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My First United Airlines Experience

You may also want to read our post on “How to Write an Airline Complaint Letter” – a great synopsis on how to handle the complaint filing process. Until yesterday I had never flown on United Airlines. I had to … Continue reading

Posted in Marriott Rewards, United | Tagged , , , , | 2 Comments

Airline Customer Service

It’s no secret that the customer service of airlines is taking a nosedive. We used to get on planes and find nice white pillows upon which we could lay our heads and blue blankets to spread across our laps. (Actually … Continue reading

Posted in American Airlines | Tagged , , , | 1 Comment

Bonused 5000 Starpoints

So I’ve heard on Flyertalk about American Express changing the benefits for their Starwood Preferred Guest® Credit Card, but at this point it was all rumors. I had never heard anything more. The rumors kept saying that they would have … Continue reading

Posted in American Express, Starwood Preferred Guest | Tagged , , | 10 Comments