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When all else fails….ask. After I obtained my 75,000 American Airlines FF miles from the Citi credit card I decided to use them on a trip to Costa Rica.\u00a0 I chose the Mile SAAver option and only spent 60,000 miles … Continue reading
When all else fails….ask.<\/p>\n
After I obtained my 75,000 American Airlines FF miles from the Citi credit card I decided to use them on a trip to Costa Rica.\u00a0 I chose the Mile SAAver option and only spent 60,000 miles for my wife and I to enjoy a weeklong trip in Costa Rica.\u00a0 I had already been to Costa Rica\u00a0 before, so I was excited to take my pregnant wife along.\u00a0 She was 5 months pregnant, but we knew it would be our last trip bringing him along that wouldn’t require a diaper for quite some time.<\/p>\n
When our flight was delayed leaving San Jose the customer service attendant kindly offered me the option to stay in San Jose for another day as I might not be able to make my connecting flight in JFK.\u00a0 She offered no hotel, no food, and virutally nothing else.\u00a0 I was rather disgruntled and told her that we would go to JFK and decide what to do at that point.\u00a0 I guess that the crew needed rest and she told me that it wasn’t deserving of any free services.\u00a0 We boarded the plane and headed off for JFK.<\/p>\n
Upon arrival in the JFK airport we were already too late for our connecting flight into Chicago.\u00a0 We found a ticketing booth at JFK and found a lady who was very helpful.\u00a0 I mentioned that our flight was late leaving SJO and we had missed our connecting flight.\u00a0 When she told me that there was no other way home for the night I acted sad, but was actually pretty happy.\u00a0 She gave us a room at the Lexington Hotel, some food vouchers, and a taxi trip to the hotel.\u00a0 We rushed to the room, threw our stuff down, grabbed some food at the restaurant and headed off too Times Square. We didn’t have a lot of time, but it was a great addition to our trip.<\/p>\n
The best part is yet to come.\u00a0 So when I got home and had been settled for a day I wrote an email to the Customer Service team at American Airlines.\u00a0 I explained that the flight had been delayed and my wife had subsequently missed work (A vacation day she didn’t have) and her boss had been rather disgruntled.\u00a0 I had also missed a few appointments.\u00a0 I requested that they give me 20,000 AAdvantage miles for my troubles.\u00a0 When the email response arrived I was pleasantaly surprised…<\/p>\n
“While we must respectfully decline your specific request, as a gesture of goodwill,
\nwe’ve credited your and your wife’s AAdvantage\u00ae accounts with 10,000 bonus miles each.
\nThis adjustment should be reflected in your accounts very soon.”<\/p>\n
So, just remember that it never hurts to ask for a little benefit.<\/p>\n
Delta Card that offers 5000 MQM so you can obtain status. When all else fails….ask. After I obtained my 75,000 American Airlines FF miles from the Citi credit card I decided to use them on a trip to Costa Rica.\u00a0 I chose the Mile SAAver option and only spent 60,000 miles … Continue reading
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